FAQ

How do the items for Pre-sale work?

You will be charged at checkout when ordering an item for pre-sale (we are not able to hold credit card information and bill later). The item will be delivered during the timeframe that is posted on the product page. 

 

I live in New York, can I check out a bag in person?

Our showroom in New York city is now open by appointment only. Just send us a note at info@satchel-page.com and we'll set up a time.

 

How do I redeem my discount code?

On Checkout Step 2/2, you will enter in the discount code and the total price will be updated.


Can your products be customized?

We do not offer any customizations or initial stamping on any of our products.

But, if your organization is looking for the special gift that won't be forgotten, we make custom branded bags and leather goods for travel groups / corporations / organizations. For any custom inquiries please contact our custom department at: custom@satchel-page.com.